Overview

• The Piazza Center PLLC Return Policy

  Thank you for choosing The Piazza Center PLLC. We are committed to providing you with the highest quality medical-grade skincare products and supplements. We understand that sometimes returns may be necessary, and we have implemented the following return policy to ensure a fair and transparent process:

  General Returns

  • Unused, Unopened Products: Within two weeks of purchase, you may return unused and unopened products for a refund or exchange.
  • Return Fees: All return shipping costs are the responsibility of the customer.
  • No Refunds for Opened Products: We cannot accept returns for products that have been opened or used, unless otherwise noted as defective per the below.

   

• Defective or Damaged Products

  If you receive a product that is defective or damaged upon delivery, please contact our customer service team immediately at (512) 288-8200 or shop@thepiazzacenter.com. We will arrange for a replacement or issue a refund.

   

• No Exchanges for Customized or Personalized Products

  Due to the nature of customized or personalized products, we cannot accept returns or exchanges for these items.

   

• Additional Notes

  • All returns must be accompanied by the original order confirmation and proof of purchase.
  • Refunds will be issued to the original method of payment.
  • Please allow up to [number] business days for your refund to be processed.

   

• Our Commitment to Quality

  We stand behind the products we sell and strive to provide the highest level of customer satisfaction. If you have any questions or concerns about your order, please don't hesitate to contact our customer service team.

  By placing an order with The Piazza Center PLLC, you agree to these terms and conditions.

  
  

Need Help?

Contact us at (512) 288-8200 or shop@thepiazzacenter.com for questions related to refunds and returns.